Privacy Policy

ROOMIEBALANCE PRIVACY POLICY Last Updated: March 8th, 2026 RoomieBalance is operated by Journeys Never Over LLC ("Company," "we," "our," or "us"). This Privacy Policy explains how RoomieBalance collects, uses, and protects your information when you use the RoomieBalance mobile application, website, and related services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 1. Information We Collect RoomieBalance collects information necessary to provide the Service and improve the user experience. Account Information When you create an account, we may collect: • name • email address • username • profile information • household group membership data Financial and Expense Information To provide expense tracking and settlement features, the Service may store: • shared expense records • payment history between users • balances owed between users • transaction metadata RoomieBalance does not store full payment card numbers. Payment Information Payments processed through the Service are handled by third-party payment processors, including Stripe. These processors may collect and store: • payment card details • billing information • transaction records RoomieBalance only receives limited transaction confirmation data necessary to update balances within the app. Device and Usage Information We may collect certain technical information automatically, including: • device type • operating system • app version • crash logs • performance metrics This information helps us improve the stability and reliability of the Service. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 2. How We Use Your Information We use collected information to: • provide expense sharing functionality • maintain account and household data • process payments and settlements • generate analytics and insights within the app • improve app performance and reliability • prevent fraud or abuse of the platform • communicate important updates to users We do not sell user personal data. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 3. AI Insights and Analytics RoomieBalance may generate automated insights related to: • spending trends • contribution fairness • household balance metrics These insights are generated using internal algorithms and are intended for informational purposes only. They do not constitute financial or professional advice. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 4. Sharing of Information RoomieBalance only shares information when necessary to operate the Service. Information may be shared with: Payment Processors To process transactions (such as Stripe). Service Providers Trusted infrastructure providers used for: • hosting • cloud storage • analytics • security monitoring These providers only receive the information necessary to perform their services. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 5. Household Visibility Certain data you provide within the Service is intentionally visible to other members of your household group. This may include: • shared expenses • balances owed • contribution statistics • trust or reliability metrics This visibility is required for the functionality of the Service. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 6. Data Security We take reasonable technical and organizational measures to protect your information, including: • encrypted network communications • secure authentication systems • fraud monitoring tools • restricted access to sensitive data While we work to protect your data, no system can guarantee absolute security. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 7. Data Retention RoomieBalance retains user data for as long as necessary to provide the Service and comply with legal obligations. If you delete your account, we will remove or anonymize your personal information where reasonably possible. Certain financial records may be retained for legal or compliance purposes. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 8. Your Privacy Rights Depending on your location, you may have rights related to your personal data, including: • the right to access your data • the right to request correction of inaccurate information • the right to request deletion of your data Requests can be made by contacting us at the email listed below. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 9. Children's Privacy RoomieBalance is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided personal data, we will take steps to remove that information. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 10. Third-Party Services The Service may integrate with or link to third-party services such as payment providers. RoomieBalance is not responsible for the privacy practices of these third-party services. Users should review the privacy policies of those providers. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If changes are significant, we will notify users through the application or website. Continued use of the Service after changes indicates acceptance of the updated policy. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 12. Contact Us If you have questions regarding this Privacy Policy, you may contact us at: Journeys Never Over LLC Customerservice@roomiebalance.com`;